Coming soon: how Jangolo Escrow will secure your transactions

Please note: secure payment (Escrow) is in preparation and is not open yet. Today, on Jangolo’s Trading B2B, buyers and sellers get in touch and close their deals directly between themselves. This article presents how the future service is planned to work.

The fear of not being paid blocks many remote sales. Have you ever paid for goods that never arrived? Or delivered to a customer, then spent weeks chasing your money?

If so, you are not alone. It is the number one problem in agricultural trade. And it is exactly what Jangolo is preparing to solve.

The principle: money kept safe, for both sides

With secure payment, the money will not go straight from the buyer’s pocket to the seller’s. It will first be held in a secure account managed by a licensed payment operator (such as your Mobile Money provider).

The result:

• The buyer will know that their money is only released if the goods arrive and match what was agreed.
• The seller will know that the money is already there, held and reserved for them, before they even ship.

Nobody takes a risk. Jangolo will act as the referee in the middle.

A secure transaction in 5 steps

1. The order

The buyer places an order on Jangolo: product, quantity, expected quality, price and delivery date. Everything is written down from the start, to avoid bad surprises.

2. The secure payment

The buyer pays via Mobile Money. The money is placed in the escrow account. It is not yet paid to the seller, but it is reserved and nobody can touch it.

3. Preparation and shipping

The seller receives a notification: “The funds are secured, you can ship.” They prepare the order and ship it with peace of mind, knowing the money is waiting for them.

4. Delivery and verification

On delivery, proof is recorded: photo, weighing, confirmation code. The buyer then has a set period to check that everything matches the order.

5. Payment to the seller

Everything is fine? The money is paid to the seller. The transaction is complete.

What if something goes wrong?

If the goods do not match the order, the buyer reports it during the verification period. The money then stays blocked, and the Jangolo team reviews the evidence (photos, weighing, criteria agreed in the order) to decide:

• if the delivery matches the order, the seller is paid;
• if it does not, the buyer is refunded;
• if it partly matches, a fair arrangement is applied.

Clear rules, evidence, a quick decision.

The principles that will guide the service

• Your money will never be in our pockets. It will be held by a licensed and regulated payment operator. Jangolo will only decide when it is released, according to rules known to everyone.
• Everything will be traceable. Every order, every delivery, every payment will leave a record. Your history will become your best business card.
• Rules known in advance. Quality criteria will be set at the time of the order, not argued about afterwards.

In the meantime: how to buy and sell on Jangolo today

Trading B2B is already open. You post a sale offer or a purchase request, the Jangolo team reviews it before it goes live, then interested professionals contact you: messaging, WhatsApp with an introduction by Jangolo, or a counter-offer. You then close the deal directly between yourselves. To limit the risks while secure payment is being prepared:

• check the company’s profile and its Claimed company badge;
• write down the product, quantity, quality, price and delivery date before any payment;
• for a first deal, start with a small quantity.

The full guide: how to post a wholesale sale offer or purchase request on Trading B2B.

In short

With secure payment, the buyer will only pay for what they receive, and the seller will be certain to be paid for what they deliver. The service is in preparation: Jangolo membership card holders will get priority access, and −20% on its commissions. To find out more about the card: Jangolo Membership Card.

To be informed of the launch and talk with the community, join Jangolo Connect.